Last Updated: October 2026
Company: Pope Construction & Excavation, Inc.
Address: 3470 Sims Road, Sevierville, TN 37876
Phone: (865) 412-4181
Information We Collect
Pope Construction & Excavation, Inc. ("we," "us," or "our") collects information you provide directly to us, including:
- Name, phone number, and email address
- Physical address and service location
- Information about your property, project, and service needs
- Payment information for services rendered
- Communications between you and our team
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our excavation, construction, and septic services
- Schedule and confirm service appointments
- Communicate with you about your service, including estimates and invoices
- Send service reminders and follow-up communications
- Respond to your inquiries and requests
- Comply with legal obligations
SMS/Text Messaging Policy
By providing your phone number and opting in to receive text messages from Pope Construction & Excavation, Inc., you consent to receive SMS/MMS messages related to:
- Appointment confirmations and reminders, and replies to your inquiry
- Service updates and notifications
- Estimates and invoice information
- Follow-up on your quote or project inquiry
Message Frequency: Message frequency varies based on your service needs and communication preferences. Typically 1-5 messages per month.
Message and Data Rates: Message and data rates may apply. Check with your mobile carrier for details.
Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any message. You will receive a confirmation of your opt-out. After opting out, you will no longer receive text messages from us unless you opt back in.
Help: Reply HELP to any message for assistance, or contact us at 866-850-5160.
Carriers: Compatible with all major US carriers including AT&T, Verizon, T-Mobile, and others.
No Mobile Information Sharing: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist in our operations (scheduling and communication software, payment processing)
- When required by law or legal process
- To protect our rights, property, or safety
- With your explicit consent
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
Cookies and Tracking
Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal retention requirements)
- Opt out of marketing communications
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy, contact us at:
Pope Construction & Excavation, Inc.
3470 Sims Road, Sevierville, TN 37876
Phone: (865) 412-4181